E9 G - Mediate work and travel information
aiMOOCE9 G - Mediate work and travel information
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E9 G - Mediate work and travel information
Mini description: You pass on the key information from a short work, travel or event situation. You do not translate everything. You choose what the other person really needs.
Du trainierst Mediation im Alltag und in der Berufswelt: verstehen, auswählen, weitergeben, nachfragen und verbessern. Der Kurs ist für Englisch als erste Fremdsprache, Klasse 9, Baden-Württemberg, G-Niveau angelegt.
Course routine: English first → understand → respond → ask → hint → improve → use again.
Alle Personen, Betriebe, Kontaktdaten und Situationen in den Aufgaben sind fiktiv. Nutze keine privaten Social-Media-Daten.
Media start
Look at the picture. Say three English words you connect with work and travel. Then answer:
- Key information: What can be important before a trip or a first work shift?
- Mediation: Which information would a friend really need?
- Questions: What would you ask if something is unclear?
Quick task: Do not read every detail. Find only three kinds of information: time – destination – platform.
I can
| I can ... | Check |
|---|---|
| find key information in a short work or travel message. | □ |
| pass on important information for one person. | □ |
| ask a simple follow-up question when information is missing. | □ |
| write a short, clear message with time, place and action. | □ |
| improve my message after feedback. | □ |
What you already know
60-second warm-up: Complete the English phrases orally.
| Situation | Start |
|---|---|
| You need a time. | What time ...? |
| You need a place. | Where ...? |
| You did not understand. | Could you repeat ...? |
| You need to know what to bring. | Do I need to bring ...? |
| You want to check information. | So, I need to ...? |
Hint: First try without help. Then look at the sentence starts.
Understand: Listening and Viewing
Before watching: The video is about a workplace situation. Predict three words you may hear.
First viewing: Watch only a short section chosen by your teacher. Do not use a transcript yet. Listen for:
| Listen for | Your note |
|---|---|
| Who is speaking? | ... |
| What is the situation? | ... |
| What is the next step? | ... |
Second viewing: Check your notes. Only after this attempt, use subtitles or a transcript if needed.
G-level focus: You do not need every word. Catch the main point and easy-to-find details.
Travel viewing
Watch a short teacher-selected part. Write down only words you understand. Sort them into place – transport – action.
Do not stop at every unknown word. Use the picture, situation and familiar words.
Understand: Reading
Fictional shift note
Green Harbour Café – Saturday helper
Your shift starts at 10:00. Please arrive at 9:45 and use the side entrance. Wear black trousers and closed shoes. Lunch is free. Bus 7 is delayed this Saturday. From Brighton Station, take bus 12 to Market Street. If you are late, tell the shift leader when you arrive.
Your reader: Sam speaks German and asks only:
Wann muss ich da sein? Wie komme ich hin? Was soll ich anziehen?
Task: Mark only the information Sam needs. Do not translate the complete text.
Respond: Mediate the key information
Use this simple strategy:
| Step | What you do | Helpful question |
|---|---|---|
| Need | Think about the person. | What does Sam need? |
| Pick | Choose the useful details. | Which time, place or action matters? |
| Pass on | Give the information clearly. | Can Sam act after my message? |
Possible mediation: Sam muss um 9:45 Uhr da sein und den Seiteneingang nehmen. Von Brighton Station fährt er mit Bus 12 bis Market Street. Er braucht eine schwarze Hose und geschlossene Schuhe.
This is a mediation, not a full translation.
One more situation: event volunteering
Fictional event card
Seafront Skills Day – Volunteer Info
Check in at 8:30 at the blue welcome desk. The team briefing starts at 8:45. The event opens at 10:00. Bring a water bottle. You get a staff badge at check-in. Do not take photos of visitors without permission.
Your reader: Lea asks: Wann soll ich da sein, wo muss ich hin und was soll ich mitbringen?
Task: Give Lea only these three points in German.
Ask: When information is missing
Sometimes the source does not answer the reader's question. Then ask.
| Need | Useful English |
|---|---|
| repeat | Could you repeat that, please? |
| time | What time do I need to arrive? |
| place | Where is the meeting point? |
| clothes | Do I need to wear anything special? |
| food | Do I need to bring lunch? |
| check | So, I should take bus 12, right? |
Mini-dialogue
A: The meeting point has changed.
B: Could you repeat the new place, please?
A: Yes. Meet at the blue welcome desk.
B: So, the blue welcome desk. Thanks.
Hint: Context vocabulary
Learn words in useful chunks, not as isolated lists.
| English | Simple meaning | Useful chunk |
|---|---|---|
| shift | Arbeitszeit / Schicht | start a shift |
| entrance | Eingang | use the side entrance |
| delayed | verspätet | the bus is delayed |
| platform | Bahnsteig / Gleis | platform four |
| change | umsteigen / ändern | change buses |
| arrive | ankommen | arrive at 9:45 |
| staff | Mitarbeitende | staff entrance |
| briefing | kurze Einweisung | team briefing |
| available | verfügbar | Is lunch available? |
| permission | Erlaubnis | ask for permission |
Picture task: Imagine this is a workplace reception. Use four vocabulary chunks to explain what a new helper may need to know.
Pronunciation and Fluency
Goal: understandable English, not accent-free English.
Speak in short chunks:
Please arrive / at nine forty-five / at the side entrance.
Stress the useful information: time, place, action.
For questions, keep the word order clear:
Where is the meeting point?
What time do I need to arrive?
Fluency practice: Read one sentence once slowly, once naturally, then say it without looking. Recording yourself is optional. Keep recordings private unless you actively choose to share them.
Speaking
Pair task: Work information
Student A is a new helper. Student B has the shift note.
A asks: What time do I start? Where do I go? What do I need to wear?
B answers with short, clear information.
Then change roles.
Mediation round: A German-speaking friend asks one question. The mediator reads the English note and gives only the needed information in German.
Writing
Write a short message of about 50–70 words.
Situation: Your German friend wants to know the important details for the first shift at Green Harbour Café.
Use this structure:
| Part | Sentence starter |
|---|---|
| Start | Hi ..., here are the important details. |
| Time | You need to be there at ... |
| Travel | From the station, ... |
| Clothes | Please wear ... |
| End | Let me know if you need more information. |
Important: Keep your own text. Feedback should help you improve it, not replace it.
Functional grammar
Communication comes first. Focus on only a few useful points.
| Function | Form | Example |
|---|---|---|
| obligation | need to / have to | You need to arrive at 9:45. |
| polite question | Could you ...? | Could you repeat that, please? |
| reason | because | Take bus 12 because bus 7 is delayed. |
| result | so | Bus 7 is delayed, so take bus 12. |
| time | at | The briefing starts at 8:45. |
Accuracy focus: check question word order, time expressions and need to / have to.
Improve: Help levels
Use only as much help as you need.
| Level | Help |
|---|---|
| Help 1 | Mark time, place and action in the source. |
| Help 2 | Use sentence starters: The important point is ... / You need to ... / From the station ... |
| Help 3 | Compare your answer with a short model after your own first attempt. |
Rule: Try first. Get a hint. Improve. Use the skill again in a new situation.
Feedback
Give feedback on three things:
| Check | Question |
|---|---|
| Need | Did the answer fit the reader's question? |
| Clear | Are time, place and action easy to understand? |
| Language | Are the key sentences understandable? |
Useful feedback:
You included the right time.
The travel information is clear.
Add the meeting place.
Check the question order.
Avoid comments about having a “perfect accent”. Verständlichkeit ist wichtiger.
Error analysis
Read this mediation:
Sam muss um 10:00 Uhr da sein. Er soll Bus 7 nehmen. Außerdem ist das Mittagessen kostenlos und das Café hat einen Seiteneingang.
Find the problems.
Check:
- Time: Is the arrival time correct?
- Transport: Is the correct bus given?
- Information need: Is all included information useful for Sam's question?
- Missing information: Is the clothing information there?
Improve it: Write a clearer version in two or three sentences.
Use again: Transfer
New fictional message
City Media Workshop: Meet at 13:20 in Room B4. The workshop starts at 13:30. Bring headphones and a notebook. The café downstairs is closed today. You can buy drinks at the station shop. The workshop ends at 16:00.
Recipient A asks: Wann und wo muss ich da sein?
Recipient B asks: Was muss ich mitbringen?
Recipient C asks: Wo bekomme ich etwas zu trinken?
Give three different short answers. Notice: the same source creates different mediation because the recipients need different information.
Workplace video challenge
Watch a short selected section. Do not try to understand everything.
Task: Note one question the employee asks and one piece of information that matters before starting a job.
Then tell a partner the key point in simple English.
Safe media and AI use
- Fictional data: Use invented names, workplaces, addresses and application details in school tasks.
- Privacy: Do not copy private social-media information into tasks.
- Recording: Audio or video recording is voluntary. Keep it private unless you choose otherwise.
- Uploads: Do not upload classmates' texts, voices, pictures or personal data without clear permission.
- AI tools: Do not send school texts or personal data to an external AI service unless this is explicitly allowed.
- Fact checking: Check AI facts, sources and feedback. Keep your own text and make your own final decisions.
- Culture: Describe people and places from evidence. Avoid culture stereotypes.
Can-do check
| Can I ...? | Not yet | With help | Yes |
|---|---|---|---|
| find the important information in a short English message? | □ | □ | □ |
| leave out information the reader does not need? | □ | □ | □ |
| pass on time, place and action clearly? | □ | □ | □ |
| ask when something is missing? | □ | □ | □ |
| improve my message after feedback? | □ | □ | □ |
If you tick with help, use one help level and repeat the transfer task.
Follow-up course
Continue with E9 G - Ask and clarify workplace information. Reuse the same routine: understand → respond → ask → improve → use again.
Interaktive Aufgaben
Quiz: Teste Dein Wissen
What is the main goal of mediation? (Pass on the information the other person needs) (!Translate every word) (!Use as many difficult words as possible) (!Add new information)
Sam asks when he must arrive. Which detail is most important? (9:45) (!10:00) (!Lunch is free) (!The café has a side entrance)
Bus 7 is delayed. Which bus should Sam take from Brighton Station? (Bus 12) (!Bus 7) (!Bus 2) (!Bus 70)
Which question is useful when you did not understand? (Could you repeat that, please?) (!You repeat now?) (!Why you say?) (!Repeat is good?)
Which information belongs to the clothing question? (Black trousers and closed shoes) (!A free lunch) (!Bus 12) (!Market Street)
What should you do before using a transcript in the listening task? (Listen or watch first) (!Translate the complete video) (!Read every subtitle first) (!Look up every unknown word)
Which sentence gives a reason? (Take bus 12 because bus 7 is delayed.) (!Take bus 12.) (!Bus 12 is blue.) (!Where is bus 12?)
What is a good first step when mediating? (Think about what the recipient needs) (!Write a long text) (!Correct the speaker's accent) (!Translate the title)
Which detail does Lea need if she asks what to bring? (A water bottle) (!The event opens at 10:00) (!The briefing starts at 8:45) (!The badge is given at check-in)
What is most important in pronunciation practice here? (Being understandable) (!Sounding exactly like one native speaker) (!Speaking very fast) (!Using only long sentences)
Memory
| shift | work period |
| entrance | way into a building |
| delayed | later than planned |
| platform | place where you get on a train |
| briefing | short information meeting |
| permission | agreement that you may do something |
Drag and Drop
| Ordne die richtigen Begriffe zu. | Thema |
|---|---|
| Could you repeat that, please? | Ask for repetition |
| What time do I need to arrive? | Ask for a time |
| Where is the meeting point? | Ask for a place |
| Do I need to bring lunch? | Ask what to bring |
| So, I should take bus 12, right? | Check information |
...
Kreuzworträtsel
| shift | What word means a period of work? |
| platform | Where do you usually wait for a train? |
| delayed | Which word means later than planned? |
| entrance | What do you use to go into a building? |
| uniform | What special work clothing can a job require? |
| briefing | What is a short information meeting before work? |
LearningApps
Lückentext
Offene Aufgaben
Leicht
- Key-word card: Create a small card with eight useful work-and-travel words and one short chunk for each word.
- Picture talk: Choose one course image and record or say five simple English sentences about what information a visitor may need. Recording is optional and private.
- Question bank: Write six useful follow-up questions for time, place, clothes, transport, food and help.
- Mini mediation: Write a two-sentence German mediation of the Green Harbour Café note for Sam.
Standard
- Role play: In pairs, act out a first-day-at-work conversation with one missing piece of information that must be asked for.
- Travel update: Create a fictional train or bus change and write a short English information card. A partner mediates only the details needed by a named recipient.
- Event helper: Design a fictional volunteer briefing with time, place, equipment and one rule. Keep it under 70 English words.
- Feedback revision: Exchange short mediation texts, give feedback with Need–Clear–Language and revise your own text.
Schwer
- Two recipients: Use one English source but create two different mediation answers for two people with different questions.
- Information gap: Create a dialogue in which one important detail is missing. The learner must notice the gap and ask the correct follow-up question.
- Media task: Choose a freely licensed travel or workplace image and design a short viewing task that focuses on key information rather than decoration.
- Transfer project: Build a one-page fictional “first day abroad” information sheet with workplace, travel and event details. A partner chooses only the information needed for a new recipient.
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Lernkontrolle
- Recipient focus: Read one short English work message and explain which three details are relevant for a given German-speaking recipient and which detail can be left out.
- Mediation transfer: Mediate a new travel update without translating the complete text. Explain why your answer fits the recipient's question.
- Clarification strategy: In a role play, notice one missing detail and ask a suitable English follow-up question.
- Error repair: Correct a mediation that contains one wrong time, one wrong travel detail and one unnecessary detail.
- Audience change: Use the same source for two different recipients and show how the mediation changes.
- Communication quality: Revise a short answer so that time, place and action are easier to understand without making the text much longer.
Lernnachweis
Für einen Lernnachweis ist wichtig:
- Information selection: Du erkennst zentrale Informationen und wählst passend zum konkreten Informationsbedarf aus.
- Mediation skill: Du überträgst den Sinn verständlich und nicht Wort für Wort.
- Clarification: Du kannst bei fehlenden Informationen gezielt nachfragen.
- Work and travel language: Du verwendest häufige Wörter und kurze passende Satzmuster.
- Clarity: Zeit, Ort und Handlung sind klar.
- Revision: Du nutzt Feedback, findest typische Fehler und verbesserst deinen eigenen Text.
- Transfer: Du kannst die Strategie in einer neuen Job-, Workplace-, Travel- oder Event-Situation anwenden.
OERs zum Thema
Zum Hintergrund des Fremdsprachenlernens:
Bildungsplanbezug: Englisch als erste Fremdsprache, Sekundarstufe I, Klassen 7–9, funktionale kommunikative Kompetenz und Sprachmittlung auf G-Niveau.
Medienhinweis: Die eingebundenen Wikimedia-Commons-Bilder wurden als CC0 bzw. Public Domain ausgewählt. Die YouTube-Videos stammen aus dem offiziellen Angebot des British Council; für den Unterricht genügt jeweils ein kurzer, passend ausgewählter Ausschnitt.
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