E10 G - Volunteer skills and responsibilities
E10 G - Volunteer skills and responsibilities
Mini-description: Match useful skills and responsibilities to fictional volunteer tasks. Give simple reasons for your choices.
Level: English as a first foreign language, Grade 10, Baden-Württemberg, G-level.
Course route: English first → understand → respond → analyse → communicate → feedback → revise → transfer.
Important: All profiles, applications and volunteer tasks in this course are fictional.
Einleitung

Look at the photo first. What can you see? What may the volunteers need to do their work well?
Use one starter:
| Starter | Example |
|---|---|
| I can see ... | I can see people working together. |
| They may need to be ... | They may need to be reliable. |
| They probably have to ... | They probably have to follow instructions. |
A skill is something you can do or a useful personal quality. A responsibility is something you have to do or remember in a role.
I-can goals
At the end, you can say:
- I can understand the main idea of short texts and videos about volunteering.
- I can match skills to simple volunteer tasks.
- I can explain responsibilities with have to, must and must not.
- I can give a reason with because.
- I can ask for help when I am not sure.
- I can write a short, structured volunteer application.
- I can check my own text and improve it after feedback.
What do you already know?
Think for one minute. Then compare with a partner.
| Volunteer task | One possible skill | One possible responsibility |
|---|---|---|
| help at a food bank | organised | check items carefully |
| help in a park | active | use tools safely |
| help at a reading club | patient | listen to others |
Do not translate every word. First use the photo, the situation and words you already know.
Media start: See the task before you name the skill

Quick task: Choose two words that fit the photo: careful – organised – patient – reliable – creative – active. Say: I choose ... because ...
Quick task: What are two possible responsibilities? Use: They have to ...

Quick task: What may be more important here: patience or physical strength? Give one simple reason.
Listening and Viewing
Viewing 1 – gist: Watch once. Do not stop the video. Choose the best idea: A volunteer agency helps people find ways to volunteer / sells products / organises holidays.
Viewing 2 – details: Watch again. Pause when necessary. Note two things an agency can help with.
Viewing 3 – language: Listen for the words volunteer, organisation and opportunity. You do not need to understand every sentence.
Help: First listen for known words. Then use the pictures. Then listen again.
A second voice and a different context
This VOA Learning English video shows a community context in which volunteers support English learners.
First viewing: Who helps whom? Give a short answer.
Second viewing: Listen for one task and one useful skill.
Third viewing: Compare your answer with a partner. If your answers are different, listen again.
Listening rule: Understanding the main idea is enough on the first round. You do not have to produce all language you can understand.
Reading: Five fictional volunteer tasks
Read the five short notices. All organisations and names below are fictional.
| Task | Short notice |
|---|---|
| A – Green Park Team | Help collect litter and put light garden waste into bags. Work with a small team. Follow safety instructions. Ask before using a tool. |
| B – Happy Paws Shelter | Prepare bowls, refill water and help keep animal areas clean. Stay calm around animals. Follow the supervisor's instructions. |
| C – City Food Box | Sort cans and packets. Check labels and put items into the correct boxes. Tell the team leader if an item is damaged. |
| D – Page Pals Reading Club | Help prepare books and simple games. Listen to young readers and encourage them. Be patient and friendly. |
| E – Neighbourhood Fun Day | Welcome visitors, show them where activities are and help prepare materials. Give clear information and ask the coordinator if you are unsure. |
Reading task 1: Find one action word in each notice.
Reading task 2: Match one useful skill to each task.
Reading task 3: Underline one responsibility in each notice.
Context vocabulary
| English | Simple help | Useful sentence |
|---|---|---|
| reliable | people can depend on you | I am reliable and I arrive on time. |
| patient | you can stay calm and give people time | A reading helper should be patient. |
| organised | you keep things in the right order | I am organised, so I can sort items. |
| careful | you notice details and avoid mistakes | I am careful with labels. |
| friendly | kind and open when speaking to people | A welcome helper should be friendly. |
| team player | you work well with other people | I am a good team player. |
| follow instructions | do what the supervisor explains | Volunteers have to follow instructions. |
| report a problem | tell the right person about a problem | You have to report a damaged item. |
| safety | actions that help prevent harm | Safety comes first. |
| private information | information that is not for everyone | Do not share private information. |
Pronunciation
Say the words slowly. Then say the whole sentence.
| Word | Stress help | Practice sentence |
|---|---|---|
| volunteer | vol-un-TEER | I want to volunteer. |
| reliable | re-LI-a-ble | I am reliable. |
| responsibility | re-spon-si-BI-li-ty | This is my responsibility. |
| organised | OR-ga-nised | I am organised. |
Goal: Speak so that others can understand you. A perfect accent is not the goal.
Partner check: Did you hear the important word clearly? If not, ask: Can you say that again, please?
Skills or responsibilities?

A volunteer can be active, careful and a good team player. These are skills or qualities.
A volunteer may have to follow instructions, use equipment safely and report a problem. These are responsibilities.
Simple test:
| Ask yourself | If yes, it is often ... |
|---|---|
| Is it something I can do well or a quality I have? | a skill |
| Is it something the role expects me to do? | a responsibility |
Analyse: Which person fits which task?
Meet four fictional students.
| Profile | Information |
|---|---|
| Mia | I am patient and friendly. I like books. I can explain simple things clearly. |
| Jay | I am active and reliable. I like working outside. I can work well in a team. |
| Noor | I am organised and careful. I like sorting things and checking details. |
| Ben | I am friendly and calm. I can give clear directions. I like helping at events. |
Match each student to one task from A–E. More than one answer can be possible if you give a good reason.
Use: I think ... fits ... because ...
Example: I think Noor fits City Food Box because Noor is organised and careful.
Functional grammar
Can for skills
Use can for an ability.
I can work in a team.
She can explain things clearly.
Word order: person + can + verb.
Have to for responsibilities
Use have to when the role requires something.
Volunteers have to arrive on time.
You have to follow the supervisor's instructions.
Must and must not for important rules
You must use equipment safely.
You must not share private information.
Important: must not means that something is not allowed.
Because for reasons
I choose the reading club because I am patient.
This task fits Jay because he likes working outside.
Keep the reason short and clear.
Speaking: Ask, answer, clarify
Work with a partner.
Student A chooses a fictional task. Student B asks questions.
| Function | Useful English |
|---|---|
| ask | What do I have to do? |
| ask about a skill | Do I need to be organised? |
| ask again | Can you say that again, please? |
| check | Do you mean I have to arrive at nine? |
| give a reason | I think this task fits me because ... |
| say you are unsure | I am not sure. I will ask the coordinator. |
Speaking goal: Communicate safely and clearly. Asking again is a good communication skill.
Writing: A short fictional application
Write 70–100 words. Use only fictional information.
Model structure:
| Part | Sentence help |
|---|---|
| greeting | Dear Volunteer Coordinator, |
| reason | I am interested in the ... volunteer task. |
| skills | I am ... and ... . I can ... |
| link to task | These skills are useful because ... |
| availability | I can help on ... |
| question | Could you tell me more about ...? |
| ending | Kind regards, Alex |
Do not copy the model word for word. Keep your own ideas and your own text.
Mediation: Pass on the key information
Your German-speaking classmate asks what the fictional Green Park Team expects.
Read the English notice again. Give two key points in simple German. Do not translate the whole notice.
Then return to English and say one sentence: The most important rule is ... because ...
Help ladder
Use only as much help as you need.
| Level | Help |
|---|---|
| 1 | Look at the picture and find known words. |
| 2 | Use the vocabulary table. |
| 3 | Use a sentence starter. |
| 4 | Ask a partner: What does this mean in this task? |
| 5 | Ask the teacher for one example, then try again yourself. |
Feedback and revision
Give feedback on one short speaking answer or one application.
| Check | Yes / not yet |
|---|---|
| The task is clear. | |
| At least two skills are named. | |
| At least one responsibility is correct. | |
| There is a reason with because. | |
| The message is easy to understand. | |
| The writer or speaker used their own words. |
Use one feedback sentence: I understand your main idea.
One strong point is ...
Please check ...
You could add one reason.
Then revise your work. Change at least one thing after feedback.
Error analysis
Find the problem. Then improve the sentence.
| Not yet | Better | Focus |
|---|---|---|
| I can to work in a team. | I can work in a team. | can + verb |
| I must to be on time. | I must be on time. | must + verb |
| I am organise. | I am organised. | adjective |
| I choose it because I patient. | I choose it because I am patient. | be + adjective |
| He can good explain. | He can explain things well. | verb + adverb |
Accuracy target 1: can + verb.
Accuracy target 2: have to + verb.
Accuracy target 3: be + adjective.
Accuracy target 4: because + complete reason.
Work on one target at a time.
Transfer: New fictional task

New task: Tree Day Helper
You help prepare small trees, carry light materials and work with a team. You have to follow safety instructions and ask before using tools.
Choose:
- two useful skills;
- two responsibilities;
- one reason why a fictional student fits the role.
Use: A Tree Day Helper should be ...
They have to ...
... fits the role because ...
Safe and responsible learning
All applications and profiles in this course are fictional.
Recordings are optional. If you make a speaking recording, keep it private or inside the agreed classroom space. Do not upload another person's voice or image without permission.
Do not send personal data, classmates' work or private recordings to external AI tools.
If you use AI for support, check important information and sources. Keep your own ideas and your own wording. AI output can be wrong.
Respect people as individuals. Do not use cultural stereotypes when you describe a fictional volunteer.
Can-do check
Mark what you can do now.
| I can ... | yes | almost | not yet |
|---|---|---|---|
| understand the main idea of a short volunteer notice | □ | □ | □ |
| tell a skill from a responsibility | □ | □ | □ |
| use can + verb | □ | □ | □ |
| use have to or must for a responsibility | □ | □ | □ |
| give a reason with because | □ | □ | □ |
| ask for clarification | □ | □ | □ |
| write a short fictional application | □ | □ | □ |
| improve my work after feedback | □ | □ | □ |
If you marked almost or not yet, return to the matching section and try one short task again.
Interaktive Aufgaben
Quiz: Teste Dein Wissen
Which word describes a useful volunteer skill? (reliable) (!arrival) (!rule) (!shift)
Which sentence shows a responsibility? (Volunteers have to follow instructions.) (!Volunteers are friendly.) (!Volunteers are patient.) (!Volunteers are creative.)
Which form is correct after can? (can help) (!can to help) (!can helps) (!can helping)
Which sentence gives a clear reason? (I choose the task because I am organised.) (!I choose because task organised.) (!Because organised I task.) (!I choosing the task organised.)
What should you do if an instruction is not clear? (Ask the coordinator.) (!Guess and continue.) (!Ignore the instruction.) (!Leave without telling anyone.)
Which skill fits sorting food items especially well? (careful) (!noisy) (!late) (!careless)
Which responsibility fits a park clean-up task? (Use tools safely.) (!Share private information.) (!Ignore safety rules.) (!Take tools home.)
Which sentence is correct? (I must be on time.) (!I must to be on time.) (!I must being on time.) (!I must am on time.)
Which phrase is useful when you did not understand? (Can you say that again, please?) (!I will guess the rule.) (!I do not need instructions.) (!Never speak again.)
What is a good first step when watching a difficult English video? (Listen for the main idea.) (!Translate every word immediately.) (!Stop after one unknown word.) (!Write every sentence exactly.)
Memory
| reliable | people can depend on you |
| patient | you can stay calm and give time |
| organised | you keep things in order |
| careful | you notice details |
| team player | you work well with others |
| follow instructions | do what the supervisor explains |
| report a problem | tell the right person |
| private information | information that is not for everyone |
Drag and Drop
| Ordne die richtigen Begriffe zu. | Volunteer task |
|---|---|
| careful | sorting food |
| patient | helping at a reading club |
| active | cleaning a park |
| friendly | welcoming visitors |
| calm | helping around animals |
Kreuzworträtsel
| reliable | Which adjective means that people can depend on you? |
| patient | Which adjective means that you can stay calm and give others time? |
| organised | Which adjective means that you keep things in order? |
| safety | What is important when volunteers use tools? |
| teamwork | What do we call working well together? |
| privacy | What protects information that is not for everyone? |
LearningApps
Lückentext
Offene Aufgaben
Leicht
- Volunteer photo talk: Choose one Commons picture in this course. Say three simple English sentences about the task and one useful skill.
- Skill cards: Make six small cards with one skill on each card. Add one short example sentence.
- Responsibility signs: Design three simple English signs for a fictional volunteer room, for example a safety or information rule.
- Mini dialogue: Write and perform a six-line dialogue in which a volunteer asks for clarification.
Standard
- Task match: Match the four fictional student profiles to suitable volunteer tasks and give one reason for each choice.
- Volunteer email: Write a 70–100 word fictional application. Use two skills, one responsibility and one question.
- Listening notes: Watch one embedded video again and make a small note table with main idea, one task and one useful skill.
- Peer feedback: Exchange a fictional application with a partner, use the feedback checklist and revise at least two details.
Schwer
- New volunteer role: Invent a safe fictional volunteer task for teenagers. Write a short role notice with three tasks, three useful skills and three responsibilities.
- Compare roles: Compare two fictional volunteer tasks. Explain which skills overlap and which responsibilities are different.
- Volunteer interview: Create and perform a short fictional interview between a coordinator and an applicant. Include clarification and reasons.
- Transfer project: Design a one-page volunteer information poster in English for a fictional school project. Add tasks, skills, responsibilities, safety information and contact placeholders.


Lernkontrolle
- Match and justify: Read a new fictional role description. Choose two suitable skills and justify each choice with evidence from the text.
- Responsibility check: Separate five new statements into skills and responsibilities. Explain two decisions in simple English.
- Problem solving: A fictional volunteer does not understand a safety instruction. Write what the volunteer should say and what they should do next.
- Profile decision: Compare two fictional applicants for one task. Explain which skills each person brings. Do not rank the people overall; focus on task evidence.
- Language transfer: Rewrite four short sentences so that abilities use can and role requirements use have to or must.
- Revision task: Improve a short fictional application after receiving three feedback notes. Mark what you changed and why.
Lernnachweis
For a successful learning record, you should show that you can:
- understand the main idea of a short volunteer text or video;
- identify relevant skills and responsibilities;
- connect evidence from a task to a simple reason;
- use can, have to, must and because mostly correctly;
- ask for clarification in a safe and polite way;
- write a short structured fictional application;
- use feedback to revise your own work;
- respect privacy and use only fictional personal information in course products.
OERs zum Thema
Wikipedia background in German:
Further open learning background: Ehrenamt, Freiwilligenarbeit, Englisch, Bewerbung, Kommunikation, Medienkompetenz
Media and source notes
The images used in this course come from Wikimedia Commons. Check the individual file page for author and licence information before reusing an image outside the wiki context.
- Wikimedia Commons: Volunteering.jpg
- Wikimedia Commons: Food bank volunteers
- Wikimedia Commons: Park clean-up volunteers
- Wikimedia Commons: Library volunteer
- Wikimedia Commons: Students planting trees
- Wikimedia Commons: Volunteers planting trees
- YouTube: What does the Volunteer Agency in Magdeburg actually do?
- YouTube: A Community Helps Burmese Refugees Learn English – VOA Learning English
Verknüpfte Lernbereiche
Folgekurs
Continue with a task that raises the productive demand only a little:
E10 G - Applying for a volunteer role
There you can practise a longer fictional application, a short interview and clearer reasons for your choices.
aiMOOC-Projekte
MOOCwiki · Deutsch
Nach dem Lernen ist vor dem Lernen
Entdecke direkt den nächsten Lernkurs. Weitere Inhalte erscheinen, wenn Du weiter nach unten scrollst.
Zur MOOCwiki-HauptseiteMediathek
Mediathek wird aus dem Wiki geladen ...
Keine passenden Inhalte gefunden. Bitte ändere Suche oder Filter.
NEWSLernweltNOAH fragen