E7 M - An agony-aunt style message
Einleitung
Mini goal: Read a short fictional problem message and write a simple, helpful reply.
In this aiMOOC, you learn how to understand a problem, react kindly, give advice and explain your ideas. You work mainly in English. German help is short and only there when you need it.
Important: All profiles and messages in this course are fictional. Do not use real private social-media data. If a real problem is about danger, violence, self-harm or a serious health issue, talk to a trusted adult or professional instead of treating it as a school advice task.

Media starter
Look at the image. What kind of message could be inside the envelope? Think of one everyday school problem.

Try first: Say one sentence: Maybe the person needs advice because ...
Watch a short part about should and shouldn't. First listen without stopping. Then listen again and note two useful advice phrases.
I can ...
- I can understand the main problem in a short message.
- I can react in a friendly way.
- I can give advice with should, shouldn't and could.
- I can give a reason with because.
- I can write a short, clear advice reply.
- I can improve my own text after feedback.
What you already know
You already know useful language for feelings, school, friends and free time. You also know simple present and simple past forms.
Quick try: Complete the idea in your head: My friend is worried because ...
Hint: worried = besorgt. Try English first.
Notice and understand
What is an agony-aunt style message?
In British English, an agony aunt or agony uncle answers readers who ask for advice. The writer explains a problem. The reply usually shows understanding, gives one or two useful ideas and ends in a friendly way.
For this course, use only small, fictional everyday problems.

Reading: a fictional problem message
Dear Advice Team,
I joined the school basketball club last month. I really like it, but now I have less time for my best friend Mia. Yesterday she said I never have time for her and then she stopped talking to me. I do not want to leave the club, but I do not want to lose my friend either. What should I do?
Confused, 13
First read: What is the main problem?
Second read: Find two things the writer wants.
Hint: Do not translate every word. Look for the conflict: club and friend.
A helpful reply
Dear Confused,
That sounds difficult. I think you should talk to Mia calmly. Tell her that she is still important to you. You could also plan one afternoon together each week because then you both know when you have time. You shouldn't leave the club only because of one argument. Give her a little time, too.
I hope things get better soon.
Best wishes, Alex
Notice the structure
- Friendly opening: Show that you understand the feeling.
- Main advice: Use should, shouldn't or could.
- Reason: Explain one idea with because.
- Friendly ending: Finish positively.
German help if needed: Erst Verständnis zeigen, dann Rat geben, begründen und freundlich abschließen.
Vocabulary in context
| Useful chunk | Use it when ... |
|---|---|
| That sounds difficult. | you react kindly. |
| You should ... | you give clear advice. |
| You shouldn't ... | you advise against something. |
| You could ... | you give a softer idea. |
| Why don't you ...? | you make a suggestion. |
| because ... | you give a reason. |
| I hope things get better soon. | you end in a friendly way. |
Functional grammar: advice that works
Use:
should + base verb
You should talk to her.
shouldn't + base verb
You shouldn't ignore the problem.
could + base verb
You could send a short message.
Do not write: You should to talk.
Why? After should and could, use the base form of the verb.
Pronunciation and clear speaking
Say these chunks aloud:
You should talk to her.
You could ask him.
I don't think that's a good idea.
Stress the important words. Speak clearly and naturally. Being understandable is more important than sounding like a native speaker.
Recording yourself is optional. Keep recordings private unless your teacher has agreed to another safe solution.
Listening and viewing
Viewing task 1: Listen for should and shouldn't.
Viewing task 2: In the dialogue near the end, notice how the speakers react to a problem.
Viewing task 3: Say one new advice sentence about a school problem.
For a more natural multi-speaker challenge, use the British Council resource Giving advice and focus only on useful phrases: British Council: Giving advice
M-level strategy: First watch for the main idea. Then replay a short part. Use subtitles only after your first try.
Try and use
Speaking: short advice dialogue
Work with a partner.
Student A: Choose a fictional problem: I forgot my homework three times. My friend is angry because I joined another group. I am nervous about a class presentation.
Student B: React and give advice.
Use this speaking frame:
That sounds ...
You should ...
You could also ... because ...
I hope ...
Then change roles.
Writing: your own reply
Write about 60–90 words.
Use this plan:
- Opening: Dear ... and one kind reaction.
- Advice 1: You should ...
- Advice 2: You could ...
- Reason: add because ...
- Ending: I hope ... and Best wishes.
M-level challenge: Add one polite alternative such as Why don't you ...?
Mediation: short and useful
A German-speaking classmate says:
Ich habe mich mit einem Freund gestritten und weiß nicht, wie ich das Gespräch anfangen soll.
Tell an English-speaking partner the problem and give one idea. Do not translate word for word.
Possible start: My classmate had an argument with a friend. They don't know how to start talking again. Maybe they could ...
Direct feedback: improve your text
Check your own reply:
- Did I show understanding?
- Did I use should, shouldn't or could correctly?
- Did I give at least one reason?
- Is my advice respectful and realistic?
- Did I end in a friendly way?
Partner feedback: One strong point: Your advice is clear because ...
One next step: You could improve ...
Then rewrite two sentences. Keep your own ideas.
Mini-transfer
New problem:
I agreed to help with a class project, but I also have football practice on the same afternoon. My group is annoyed. What should I do?
Write a four-sentence reply: reaction → advice → reason → ending.
E-outlook: past perfect, controlled only
Only if you are ready for an extra challenge:
Mia was angry because Sam had missed two meetings before they talked.
The past perfect shows that one past event happened before another past event. You do not need it for the main writing task.
AI and privacy check
If your teacher allows AI feedback, use it to check level, clarity or one grammar point. Do not let AI replace your own text. Never enter real private names, messages, photos or account data into an external AI tool without permission.
Interaktive Aufgaben
Quiz: Teste Dein Wissen
What is the main purpose of an agony-aunt style reply? (To give helpful advice) (!To sell a product) (!To report sports results) (!To describe a building)
Which opening shows understanding? (That sounds difficult.) (!You are completely wrong.) (!Send me your password.) (!This is a weather report.)
Which sentence gives correct advice? (You should talk to your friend.) (!You should to talk to your friend.) (!You should talking to your friend.) (!You should talks to your friend.)
What form comes after should? (The base form of the verb) (!The past participle) (!The ing form every time) (!A noun only)
Which phrase gives a softer suggestion? (You could talk to Mia.) (!You must always obey me.) (!There is no solution.) (!Never speak again.)
Which word often introduces a reason? (because) (!yesterday) (!blue) (!quickly)
Which ending fits a friendly advice message? (I hope things get better soon.) (!The experiment is complete.) (!Turn left at the station.) (!The match starts at six.)
What should you do first when reading a problem message? (Find the main problem.) (!Translate every word immediately.) (!Write your answer before reading.) (!Ignore the writer's feelings.)
What is the safest choice for a school practice message? (Use fictional names and problems.) (!Use a real private chat.) (!Post a classmate's message online.) (!Share account details.)
How should AI be used in this writing task? (To check and improve your own work.) (!To replace your complete text.) (!To collect private messages.) (!To publish your work automatically.)
Memory
| advice | helpful suggestion |
| problem | difficult situation |
| should | clear recommendation |
| could | softer idea |
| because | gives a reason |
Drag and Drop
| Ordne die richtigen Begriffe zu. | Thema |
|---|---|
| Friendly opening | shows understanding |
| Main problem | explains what is wrong |
| should or could | gives advice |
| because | gives a reason |
| Friendly ending | closes the reply positively |
Kreuzworträtsel
| Advice | What do you give when you want to help someone decide what to do? |
| Problem | What does the writer explain before asking for help? |
| Should | Which modal verb gives clear advice? |
| Could | Which modal verb can make a suggestion softer? |
| Because | Which word can introduce a reason? |
| Ending | What is the final friendly part of the reply called? |
LearningApps
Lückentext
Offene Aufgaben
Leicht
- Advice phrases: Create a mini card with five useful chunks such as You should ... and You could ....
- Problem finder: Write three fictional everyday school problems in one sentence each.
- Kind reactions: Create four friendly opening sentences for advice replies.
- Media listening: Watch one embedded clip and write down three advice phrases you hear.
Standard
- Advice reply: Write a 60–90 word reply to the fictional basketball problem.
- Role-play: In pairs, act out a short problem-and-advice conversation and change roles.
- Message makeover: Improve a reply that sounds too direct by adding a kind reaction and a softer suggestion.
- Private audio practice: Record a 30-second advice reply only if you want to; keep it private and check clarity.
Schwer
- Two solutions: Give two different solutions to the same problem and explain one advantage of each.
- Advice column: Design a small fictional class advice column with one problem and one reply. Use no real private information.
- Mediation challenge: Summarise a short German problem in English and give one appropriate suggestion without translating word for word.
- Feedback revision: Exchange fictional texts, give one strong point and one next step, then revise your own text.


Lernkontrolle
- Analyse: Read a new fictional problem and explain the conflict in two English sentences.
- Passende Reaktion: Compare two openings and explain which one sounds more respectful and why.
- Sprachwahl: Rewrite one very direct sentence with could and explain how the tone changes.
- Begründung: Add a useful reason with because to two advice sentences.
- Transfer: Write a short reply to a new school problem using reaction, advice, reason and ending.
- Überarbeitung: Find two weaknesses in your own first draft and improve them.
Lernnachweis
For a successful learning record, you should show that you can:
- understand the central problem in a short English message,
- react politely and appropriately,
- use should, shouldn't and could with the base verb,
- give at least one clear reason,
- structure a short advice reply,
- revise your own writing after feedback,
- handle fictional data safely and avoid sharing private information,
- use media or AI feedback only as support for your own learning.
Self-check: Can I do it?
Mark each statement for yourself: yes – almost – not yet.
- I can find the main problem without translating every word.
- I can give two different pieces of advice.
- I can explain one idea with because.
- I can speak clearly enough to be understood.
- I can write and improve a short advice reply.
Next step: Try the follow-up course E7 M - Giving advice and reasons in a friendly email.
OERs zum Thema
Wikipedia background on advice:
Further learning: British Council: Suggestions and obligations
British Council: Giving advice
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